Terms & Conditions

 

Prices
Prices published are for the current stock on hand if actually in stock. Due to currency and supplier pricing  fluctuations, prices are subject to change without notice. All prices are shown in NZD and include GST.

 

Bank Account Details:

We bank with Kiwibank account # 389014  0580481-00 , if paying for Weborders use teh web Order Number and your name, thi sspeeds up us finding your payment.

If paying for a phone order please use your name and product code if possible.

All overseas orders are prepaid only and you MUST contact the shop before placing an order or making a payment. Payment does not guarantee supply for foreign orders.

 

Orders
The quickest way for your order to be dispatched is by using accepted credit cards during normal business hours. When giving credit card details, for security, use phone or fax or if emailing send us two emails with the number split. If purchasing items via our website we have a secure credit card facility, Mastercard and Visa are the only accepted credit cards. Export Orders see below.


Written Orders
If you wish to order directly from the shop (not through the website) or by fax, please complete the
Easy Order Form located on this website. All customer contact details are required. Note we cannot ship to a post office box number.

 

Firearms & Ammunition
To purchase any Firearms and / or Ammunition, you must have the corresponding Firearms License, proof of this must be supplied to Serious Shooters prior to the supply of these items. Firearms and / or Ammunition orders must be supplied with  / accompanied by a permit to procure / purchase order signed and stamped by a police officer. You can download the form
HERE . These form now need to be emailed to us directly from the Arms Office, there is no other way, this is a Police Requirement.

 

Shipping
All goods are plus freight. Most in-stock orders usually ship within 48 hours (2 working days) of receipt of payment. No Shipping to PO Box, this is not able to be done, as NZ Post will not carry much of our product. All items are sent signature required to a physical address. No exceptions. Please provide us with an address that someone will be home at, if not going to be at home, work addresses are OK. It is the purchasers resposibility to provide accurate shipping information and an address that can be delivered to during normal business hours with someone available to accept the parcel. Serious Shooters is not responsible for non delivery if no one is at home. Serious Shooters is not responsible for items dropped at the front / rear door, if instructed to do so, and goods are damaged or missing.

 

Shipping Co2

Co2 gas cylinders are not able to be easily or cheaply shipped, please call the shop before ordering. It is best if someone is able to collect the gas from the shop.

PLEASE CALL BEFORE ORDERING.If you require large amunts of Co2 call the shop as we may be able to ship directly from a warehouse closer to you. Shipping copmpressed gasses can be expensive.

 

Shipping Powder
All forms of gun powder are usually sold ex-store only. As we are required to identify the person purchasing the powder we use a Firearms License as ID. Powder shipping is expensive please call the shop for a quote on the freight, we may be able to have it shipped from the warehouse directly to you.  PLEASE CALL BEFORE ORDERING.

 

Airguns & Softair Guns

To purchase any Air Powered firearm, you must be 18 years of age, so proof of age must be supplied before the item purchased will be shipped, usually this can be managed by scanning your drives or firearm licence, or any otehr government issued photo ID and emailing it to us. PCP Airguns are now considered to be a Firearm so the same requirements as "Firearms & Ammunition" are required.

 

Crossbows and Bows

To purchase any Crossbow or Bow, you must be 18 years of age, so proof of age must be supplied before the item purchased will be shipped. See Airguns


Return of goods
Any goods being returned for credit must be in complete undamaged factory original packaging, containing all manuals and accessories. If you receive damaged goods, please contact us immediately.

Special Order items being returned will incur a re-stocking fee. Used goods cannot be returned for credit. Refunds are for the actual purchase price of the goods and not the freight. We will not refund freight on a return unless the goods were not as described. Under the Fair Trading Act we are not obligated to supply a credit or exchange on purchases because you have changed your mind we will honour all factory warrantess on goods sold by Serious Shooters. 


Our guarantee
All items you purchase are new unless started or marked otherwise. Please inspect the item before you use it. If you locate or suspect a problem contact us. Do not use the item, use of item/s implies full acceptance of goods and returns for freight damaged goods will NOT be accepted. Keep all packaging see Return of Goods.

 

Trade

Trade not supplied unless pre-arranged with . As some products are loss-leaders, quantities are to be confirmed before purchased.


Emails
Occasionally we email our data-based customers, to those who have indicated that they wish to be emailed. If you wish to be added to the email database please advise us, if you wish to be deleted from our email data base please also contact us, this will allow us to keep our data base up to date.

 

Privacy

Serious Shooters Ltd does not pass customer information to third parties, either freely or for payment. We collect customer's contact information, delivery information. This information is used to invoice and send orders to our customers and to get in touch with the customer when necessary. If requested under certain sections of the Arms, Crimes or Criminal Procedures Acts we will comply fully with the relevant laws.

 

Printed Mistakes / Typos
Were human, due to the volume of items carried, mistakes happen (not too often we hope). We cannot be held responsible for typos or pricing errors. We apologise for any increases or price discrepancies in advance. Please contact us to ensure our website has the current pricing. If you see something that looks wrong please call or email us to update the information, with your help we will do better.

 

Product Pictures

Pictures shown on our website are representations only, some pictures may include items that are not sold with the actual item on the listing and / or may include items that are not pictured.


Exports:

 
Export of Firearms and Parts thereof and Ammunition, Components for Ammunition and Parts thereof from New Zealand are Restricted by the NZ Government, at this time we are not able to export to China and all South East Asian countries. This includes, Indonesia, East Timor, Malaysia, Singapore, Hong Kong, Thailand, Cambodia, PNG, Burma (Or whatever it is named right now), Vietnam, Phillipines, Laos and few more I have not listed. Email the shop for further information.Many Southern Pacific Nations have unusual restrictions that must be complied with by the purchaser, Serious Shooters is not liable for any legal problems arising at the Port / Country of Destination. It is YOUR responsibility to comply with all local laws. Extra costs are involved over and above the likely freight costs for Exports.
 
All Exports are handled through the shop and not through the Website. If you place an Export Order without calling the shop and there are difficulties, DO NOT complain to us. It is your fault for being stupid and not being able to follow instructions. Full refunds will not be given out of hand, if Serious Shooters incurs costs involved in this transaction, some monies WILL be dedcuted from the refund to cover these costs. It is usually no less than $250 NZ Dollars of our time for this type of problem. YOU HAVE BEEN WARNED.
 
Local Law and Restrictions
Serious Shooters Limited cannot know how the law and restrictions apply specifically to you and your country. YOU must be in compliance of all laws concerning these products. Please check the law where you wish items to be sent to ensure that YOU are not breaking the them, YOU must ensure that you comply for any restricted item, before you make an order.

 

All else fails, email the shop. Do not phone us.



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